Gartner, Inc. has identified the Top 30 countries for globally sourced activities in 2010-2011.
The finding is that eight new countries have made their debut in the Top 30.
Many organizations that choose to move IT services to lower-cost countries are daunted by the task of determining which country or countries would best host their operations.
“This year the Top 30 countries are exclusively emerging nations,”
said Ian Marriott, research vice president at Gartner.
“As the pace of change is slower in developed countries we have chosen to focus on those locations that are still maturing and developing, domestically and internationally.”
Nine countries from Asia/Pacific were represented in the 30 leading countries, compared with 10 in previous years. These included the undisputed leader in offshore services — India — and the greatest challenger in terms of potential scale — China.
Gartner’s Top 30 locations for offshore services in 2010, by region, are:
- Americas: Argentina, Brazil, Chile, Colombia, Costa Rica, Mexico, Panama and Peru.
- Asia/Pacific: Bangladesh, China, India, Indonesia, Malaysia, the Philippines, Sri Lanka, Thailand and Vietnam.
- Europe, the Middle East and Africa (EMEA): Bulgaria, the Czech Republic, Egypt, Hungary, Mauritius, Morocco, Poland, Romania, Russia, Slovakia, South Africa, Turkey and Ukraine.